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External Chart AuditsMonitoring your practice's
coding and documentation through external medical record
audits is an effective part of your compliance program.
Compliance audits also help prepare and protect your
organization from increasing scrutiny by governmental
agencies.
BSA Healthcare has performed external chart
audits for billing and coding companies and physician groups
around the country. Audits are performed pre- or post-claim
submission, and they focus on:
- Assessing the potential loss of revenue resulting from
poor documentation and/or conservative or incorrect code
choice
- Evaluating any compliance issues that may arise as they
relate to code choice methodologies
External chart audits are performed according
to client specifications and may include a review of one or
all of the following:
- Evaluation and management (E/M) and procedure code choices
- ICD-9 diagnostic code choices
- E/M and procedure code modifiers
- Evaluating the link between CPT codes and ICD-9 codes on CMS-1500 claim forms
- Comparing code choices to codes placed on the CMS-1500 claim forms by data entry personnel
BSA Healthcare auditors use proprietary audit
software-Chart Audit Technology (CAT) to perform compliance
chart audits. CAT reports are produced at no extra cost to
clients. Standard CAT reports include:
- A comprehensive review of each chart:
a. Comparison of coder's results to BSA Healthcare auditors' results, with focus on E/M and procedure code choice
b. The activities and elements (Medical Decision Making) found on each chart
c. Additional notes from BSA Healthcare auditors describing specific areas related to each particular chart for the coders or the providers to review
- An audit summary report listing differences in CPT or ICD-9 code choices between the client coders and the BSA Healthcare auditors.
- E/M code distribution analysis reports comparing client coder distributions to BSA Healthcare auditors' distributions; a higher and lower code choice analysis is included displaying, per code, the number and percentages of these variances.
- Procedure code analysis reports reviewing any differences in code choice between the clients' coders and the BSA Healthcare auditors.
- Diagnostic code analysis reports comparing the client coders' code choices to the BSA Healthcare auditors' code choices.
- A provider documentation deficiency summary report listing all charts that have documentation problems and the specific areas of these charts that have resulted in subsequent downcoding.
BSA Healthcare Services
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